The last time we released our report on managed service providers (MSPs), in 2022, business was booming. The global market for IT services grew at its fastest rate ever in 2021. Growth forecasts have been much more muted, two years later.
But it is not doom and gloom yet. Our 2024 State of the Market for MSPs in Autonomous IT Ops report tells us that the market for MSPs is on a rebound, and MSPs’ continue to remain quite bullish. But what’s driving that optimism? What do the new opportunities around cloud and AI mean for MSPs? What are the challenges and obstacles to growth? We answer these and more questions in our latest survey report.
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