---
title: How IT Operations Leaders Will Invest, Recruit, and Save During The Pandemic
description: Learn how IT leaders are navigating an uncertain economic landscape by increasing technology spending and moving quickly with digital transformation projects.
---

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# How IT Operations Teams Are Building Customer Value and Driving Business Outcomes During An Economic Downturn

### Despite the uncertain economic environment, a majority (78%) of IT leaders have either increased or maintained technology spending in the second and third quarters of 2020. Learn how IT leaders are looking at annual spending, cost reduction, operational challenges, and investment themes during COVID-19.

## What Will You Learn?

Download the 18-page report, **The Change Agents: How IT Operations Teams Are Driving Enterprise Transformation and Value Creation During Uncertain Times,** to find out:

- Why IT spending levels are actually increasing during the pandemic
- Which technology areas have received greater funding in 2020
- Which performance monitoring tools are IT leaders betting on
- What types of technology roles are in great demand today

![The Change Agents - Report ](https://info.opsramp.com/hs-fs/hubfs/Cover-the-Change-Agent-A4.png?width=400&name=Cover-the-Change-Agent-A4.png)

## Download Report

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## A Quick Preview

[DOWNLOAD THE REPORT](https://info.opsramp.com/the-change-agents#top)

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